Shipping Policy
Shipping Policy for Shoe Shrine
1. Shipping Destinations
- Shoe Shrine primarily serves customers within Nigeria. We currently do not offer international shipping. However, we are actively exploring options for expanding our services in the future.
2. Order Processing
- Once your order is placed and payment is confirmed, our team will begin processing it. Orders are typically processed within [3] business days. Please note that orders placed on weekends or holidays may experience slight delays.
3. Shipping Methods
- We offer standard shipping as our primary method of delivery. The estimated delivery time may vary depending on your location, but generally, you can expect your order to arrive within [3] business days.
4. Shipping Fees
- Shipping fees are calculated based on your location and the total order value. You can find the exact shipping cost during the checkout process.
5. Order Tracking
- As soon as your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. This enables you to monitor the delivery status of your order in real-time.
6. Delivery Address
- Please ensure that you provide accurate and complete delivery information. We are not responsible for packages delivered to incorrect addresses due to incorrect information provided during the ordering process.
7. Delayed Shipments
- While we make every effort to deliver your order within the estimated time frame, delays may occur due to factors beyond our control, such as weather conditions or courier service disruptions. We appreciate your understanding in such situations.
8. Undeliverable Packages
- In the event that a package is undeliverable and returned to us, we will contact you to arrange reshipment. Additional shipping charges may apply for redelivery.
9. Shipping Restrictions
- Certain products may be subject to shipping restrictions due to their size, weight, or local regulations. Any such restrictions will be clearly communicated during the ordering process.
10. Contact Us
- If you have any questions or need assistance regarding your order, shipping, or any other concerns, please contact our customer support team via 0808279124.
11. Changes to this Policy
- We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website with the updated effective date.