FAQ

1. Do you offer international shipping?

At the moment, we primarily serve customers within Nigeria. However, we are actively exploring options for international shipping in the future.

2. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and mobile payment options.\
You can find all the available payment methods during the checkout process.

3. How can I track my order?

Once your order is shipped, you will receive a tracking number and a link to track your package.
You can monitor the delivery status in real-time.

4. What is your return and exchange policy?

We offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return the item within [X] days for a refund or exchange. Please review our Return Policy for detailed instructions.

5. Do you offer size guidance?

Yes, we provide size charts and guidance for each product to help you find the right fit. If you have any questions or need further assistance, our customer support team is here to help.

6. Are your products authentic?

We take pride in offering only genuine and high-quality products. All the items we sell are sourced from reputable brands and suppliers.

7. How do I contact customer support?

You can reach our customer support team through [email address], [phone number], or our contact form on the website.

We aim to respond to inquiries within [X] hours.

8. Can I cancel my order?

You can cancel your order within [X] hours of placing it. After that time, the order may have already been processed for shipment. Please contact our customer support team to request a cancellation.

9. What is your shipping policy?